Friday, June 27, 2008
Losing your Photoshop Elements catalog twice with Carbonite
Sometime ago I posted an entry about my experience with Photoshop Elements. First, I really like Adobe Photoshop Elements, but I lost my Photos catalog for the second time in less than an year and it is really painful to have to recreate your catalog all over again for over 4,000 photos. The first time, I didn't recover the catalog when recovering from my Carbonite backup when I bought a new laptop. This time, Vista issues after trying to convert a video made me reinstall the computer and although I manually backed up my C:\Users directory before reinstalling, guess what? The catalog was gone again. I thought: well, Carbonite must have it backed up. But no, it does not back up the location where Adobe stores the Photoshop Elements catalog: C:\ProgramData. The option is not even displayed in the context menu. Is there any hope this issue will be fixed in Carbonite later versions?